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Mission Driven Marketing

Navigating Pride Month Marketing: Dos and Don’ts for Authentic Engagement

Pride Month is a time of celebration, reflection, and advocacy for the LGBTQIA+ community, and for businesses, it presents an opportunity to show support and solidarity. However, creating effective and authentic pride-themed marketing campaigns requires sensitivity, awareness, and a commitment to inclusivity. 

The time is over of simply slapping a rainbow on materials and attending a pride parade;  LGBTQIA+ audiences want to see more from companies and marketing. Here are some dos and don’ts to ensure that your marketing efforts resonate with LGBTQIA+ audiences and uphold the values of pride, not just during Pride Month but year-round.

Do:

  • Use real, authentic voices and stories:
    • Center your marketing campaigns around real experiences and narratives from the LGBTQIA+ community. Authenticity breeds connection and fosters trust.
  • Spotlight the actions your company is taking to support inclusive values:
    • Showcase the tangible steps your company is taking to support LGBTQIA+ inclusion, whether through policies, initiatives, or partnerships.
  • Make your messages about the community, not your product or service:
    • Focus on celebrating and uplifting the LGBTQIA+ community rather than using pride-themed marketing as a sales pitch. Show genuine support and solidarity without commodifying the LGBTQIA+ experience.
  • Do your research:
    • Educate yourself and your team about LGBTQIA+ history, terminology, and current issues. Understanding the nuances of the community will help you create more informed and respectful marketing campaigns.
  • Represent diverse voices and don’t just focus on one part:
    • Ensure that your marketing materials reflect the diversity within the LGBTQIA+ community, including people of different genders, sexual orientations, races, ages, abilities, and backgrounds.
  • Stand your ground and keep your values:
    • Stay true to your company’s inclusivity, equality, and diversity values, even in the face of potential backlash or criticism. Authenticity and integrity should guide your marketing efforts.
  • Support your LGBTQIA+ employees year-round:
    • Create a workplace culture that supports and uplifts LGBTQIA+ employees beyond Pride Month. Offer resources, training, and support networks to foster inclusivity and belonging.
  • Participate in “rainbow capitalism” thoughtfully:
    • If your company sponsors pride events or markets pride-themed products, ensure that it’s done with genuine support and contribution to the LGBTQIA+ community rather than just profiting from it.
  • Know the history of pride:
    • Understand the origins of Pride Month and its significance as a commemoration of LGBTQIA+ rights and activism. Respect the legacy of those who fought for equality and continue to advocate for progress.
  • Donate and amplify:
    • Support LGBTQIA+ organizations and causes through charitable donations. Use your platform and resources to uplift and amplify the voices of marginalized communities.

Don’t:

  • Only support this demographic during Pride month:
    • Authentic support for the LGBTQIA+ community extends beyond Pride Month. Make a commitment to ongoing advocacy and allyship throughout the year.
  • Just update your logo for a month:
    • Superficial gestures like changing your logo to a rainbow version without substantive action will come across as performative and insincere.
  • Prioritize profits over people:
    • Avoid exploiting Pride Month for profit or using LGBTQIA+ imagery as a marketing tactic without genuine support for the community’s rights and well-being.
  • Stereotype or tokenize:
    • Resist the urge to rely on stereotypes or token representations of LGBTQIA+ individuals in your marketing materials. Respect the complexity and diversity of LGBTQIA+ experiences.
  • Virtue signal with flat-lined statements:
    • Empty statements of support without meaningful action behind them can ring hollow and alienate LGBTQIA+ audiences.
  • Be performative:
    • Authenticity is key. Ensure that your support for the LGBTQIA+ community is genuine and rooted in a commitment to equality and inclusion.
  • Stay silent:
    • Silence in the face of LGBTQIA+ rights issues or discrimination sends a message of indifference or complicity. Use your platform to speak out against injustice and advocate for positive change.

By adhering to these dos and don’ts, businesses can create meaningful and impactful Pride Month marketing campaigns that resonate with LGBTQIA+ audiences and contribute to a more inclusive and equitable society. Let’s celebrate Pride Month with authenticity, respect, and a commitment to positive change.

About the Author:

RJ Johnson (they/them) creates fun, engaging, and strategic content. They enjoy creative strategy, experimenting with content ideas, and storytelling. With over five years of experience in marketing, communications, and content management, they have touched just about every aspect of the field. A lifelong learner, RJ has an M.B.A. from the University of Colorado, Denver, and a B.F.A. in Creative Writing from Stephens College. RJ comes to SE2 from the health insurance sector and is passionate about aiding in the fight for equal opportunities and advocacy. They approach everything from a lens of intersectionality and community.