Hospitals & Health Systems

The healthcare industry is constantly changing.

With shifting patient expectations, employee culture revolutions, technological transformations and industry upheaval complicating the landscape, the list of challenges faced by today’s healthcare organizations can feel endless.

For more than two decades, we’ve worked alongside healthcare systems to help them confront the industry’s evolving challenges while delivering on their mission to provide the best possible care. With strategic communication at the core, our work has helped our healthcare clients thrive through changes, while enhancing their care and the patient-provider relationships that define it.

7 Lessons Hospitals Can’t Afford to Learn the Hard Way

We’ve developed a seven-part series that helps healthcare communications professionals navigate the ever-changing space. From managing your healthcare organization’s reputation, to helping patients better understand how insurance affects their bill, we offer communications strategies that position your healthcare organization for success.

Download each part of the series below:

Lesson #1:

Step Up Reputation Management – Or Else

Lesson #2:

Things Can Always Get Worse

Lesson #3:

Nostalgia Meets a New Reality

Lesson #4:

Big Changes Are Bitter Medicine

Lesson #5:

Insurance vs. Health Care – Differences for Dummies

Lesson #6:

Treat Patients
(Like Consumers)

Lesson #7:

Leverage the Purpose Advantage


All Seven Lessons in One Resource

Centura Health Logo
Dignity Health Logo
SLC Health Logo

Marian Medical Center: Ad Campaign


Improving Local Communities’ Perceptions of Hospital Systems


Planning for a New Hospital System Website


Addressing Community Hospital Cost Concerns


Helping Keep Colorado Healthy

Tip Sheet

Using Technology to Deliver Targeted Health Messages

Improve health outcomes and your bottom line

Have a healthcare communications challenge?

Schedule a time to connect with our healthcare experts.